Zapier is an American software company specializing in workflow automation and AI orchestration, founded in 2011 by
Wade Foster,
Mike Knoop, and
Bryan Helmig. It is a fully remote, globally distributed company that enables users to connect web-based applications and automate tasks without coding, a service used by over 3.4 million businesses. Zapier is known for its significant growth, achieving a $5 billion valuation with minimal external funding, and operates with a commitment to transparency and an inclusive, remote-first culture.
Company overview
- Founded: 2011Founders: Wade Foster, Mike Knoop, and Bryan HelmigHeadquarters: Columbia, MO (incorporated); operates as a fully remote company with employees across the globeMission: To make automation work for everyoneBusiness model: A provider of no-code automation and AI workflow tools
Key features and services
- Workflow automation: Allows users to connect different web applications and automate tasks between them without writing code, creating automated workflows called "Zaps".AI orchestration: Incorporates AI into workflows and systems through products like AI-powered assistants, Chatbots, and agents.App integrations: Connects to over 8,000 apps, more than any other automation platform.Security: Offers enterprise-grade security features like SOC 2/3 compliance, GDPR/CCPA compliance, and single sign-on.
Company culture and operations
- Remote-first: Has been fully remote since its inception, a model it pioneered early on.Culture: Emphasizes transparency, continuous learning, and a commitment to diversity, inclusion, belonging, and equity (DIBE).Funding and valuation: Raised approximately $1.3 million in seed funding and achieved a $5 billion valuation without further outside funding, largely by remaining profitable and "bootstrapped".