Revenue Operations Manager

About the role

The Revenue Operations team at Shopify is accountable for driving go-to-market (GTM) strategy, operational efficiency, resource planning, incentive compensation, process optimization, revenue tooling, business insights, and regional excellence.

We’re looking for an experienced leader / project manager to drive our strategic initiatives forward. The ideal candidate not only loves working in a highly collaborative and rapidly evolving environment, but also has a strategic understanding of the APAC commerce market and tenured business acumen to GSD. At Shopify we’re merchant obsessed, and this role will be structuring the conditions for success so that the strategy and direction of how we delight our APAC merchants while in high growth continues to move forward in a seamless way.
This role will report to the Shopify APAC Managing Director.

Shopify is a rocketship that is growing fast. In the APAC market this growth is coupled with new market entry, new products launching and enormous opportunities everywhere. Focus and execution is imperative. These strategic initiatives in our region need and deserve a project management rockstar with diverse business acumen. Comfortable working in a global organisation and cross functionally to own our large strategic projects. Leveraging local market knowledge, data and teams of experts to deliver a cross functional approach.

Key Responsibilities

• Help define the strategic priorities of the APAC GTM region based on our growth goals
• Own the execution of strategic priorities from agreement with Senior Leadership through to ship date
• Work cross functionally and globally to not only manage the projects but to partner and gain support from the necessary global support functions or teams
• Drive prioritisation and ensure alignment with head office
• Identify opportunities for both new and innovative ways on how to improve our project tracking methodologies, effectiveness, and rhythm in the region
• Optimise our ability to leverage the incredible and diverse talent in our region to achieve our strategic priorities
• Challenge our thinking and be comfortable having the tough conversations

Qualifications

• Diverse business experience and a deep understanding of the APAC market
• Experience building, scaling and optimising SaaS / commerce businesses in the APAC region
• Worked in a global organisation and experienced working across multiple functions
• Creates impact through influence, not authority
• Experience working across multiple levels of stakeholders to drive cross functional results
• Deep project management experience working in a fast-paced environment
• Deep understanding of the metrics behind performing businesses/opportunities – but with a healthy dose of judgement to interpret what the metrics really mean
• Healthy sense of who you are, how to have fun, and how to build world class teams. Who you are matters more than what you’ve done
• Nice to have a clear understanding of the commerce market in APAC

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Use AI tools reflexively as part of your fundamental workflow
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

Still interested? Great! To match you with your ideal role, we’ll take the time to get to know you and the skills you bring to the table. If you’re applying to a specific role, we’ll respond within 10 business days. If we don’t have an immediate opening, don’t worry! We’ll give you an update and keep you in mind for future roles. Just do us a favour and try not to submit more than one or two applications. Only submit additional applications if you really match the criteria for multiple roles.

We hire people, not resumes. If you think you’re right for the role, apply now.

We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.