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Solutions Engineer (Vietnamese Speaker)

Posted 2 days ago

About

CloudX is building intelligent supply-side platform infrastructure for mobile publishers. Our founding team previously built MoPub and MAX, two platforms that helped reshape mobile advertising. We recently raised a $30M Series A led by Addition and DST Global to build the next generation of AI-native ad infrastructure.

The Role

Own the full technical relationship with Vietnamese-speaking publishers and demand partners, from pre-sales solution design through integration, launch, and ongoing optimization. You will combine deep ad-tech expertise, hands-on engineering, and consultative problem solving to help partners get maximum value from CloudX.

What You’ll Do

  • Lead technical discovery with publishers and demand partners, understand their architecture and goals, and design solutions that map CloudX capabilities to their needs
  • Own SDK integrations end-to-end, from kickoff to first impression served, working directly with partners’ engineering teams
  • Provide responsive, hands-on technical support during integration, QA, launch, and optimization
  • Troubleshoot issues across the full ad-delivery pipeline, including SDKs, auctions, bidding, and reporting
  • Build automation tools, AI agents, scripts, and reusable solutions that make integrations faster and more reliable
  • Use AI to analyze integration patterns, diagnose issues, and create technical documentation and diagnostics
  • Turn recurring partner needs into product improvements in collaboration with Product and Engineering
  • Create and maintain technical documentation, integration guides, and best-practice playbooks
  • Monitor partner technical health and proactively identify performance and optimization opportunities

What You Bring

  • Native or professional fluency in Vietnamese and strong professional English
  • 5+ years of ad-tech experience as a Solutions Engineer, Integration Engineer, Software Engineer, or similar technical partner-facing role
  • Proven experience leading complex enterprise integrations, ideally in mobile, SDK-based, or programmatic advertising environments
  • Strong proficiency in iOS (Swift, Objective-C) and Android (Kotlin, Java) for SDK integration and debugging
  • Deep understanding of the ad-tech ecosystem, including mediation platforms, header bidding, RTB/OpenRTB, auction mechanics, and ad servers
  • Strong troubleshooting and debugging skills across client-side and server-side systems
  • Hands-on experience using AI tools to accelerate coding, debugging, documentation, and log analysis
  • Ability to build AI-powered automation that scales your impact beyond manual work
  • Excellent communication skills and the ability to explain complex technical concepts to technical and non-technical audiences
  • Experience with business-intelligence and analytics tools
  • Willingness to travel to and work closely with partners when needed

What We’re Looking For

Hands-on technical ownership: You are comfortable diving into code, logs, SDK behavior, and live traffic. You take responsibility for partner technical success from discovery through launch and optimization.

Consultative mindset: You ask thoughtful questions, understand business and technical constraints, and guide partners toward practical solutions.

Bridge builder: You translate clearly between technical and business teams and build trust with partners.

Problem solving: You form hypotheses, test methodically, communicate clearly, identify root causes, and prevent problems from recurring.

High ownership and initiative: When you identify an opportunity to improve the platform or process, you prototype, document, and drive the change.

Early-stage mentality: You thrive in ambiguity, move quickly, and are comfortable switching between integration work, partner conversations, and building reusable tooling.

AI-forward approach: You actively use AI to scale your impact while understanding where deep human judgment and technical expertise remain essential.

What We Offer

  • Competitive salary, equity, and benefits
  • -work flexibility with a follow-the-sun coverage model
  • The opportunity to work directly with the team behind MoPub and MAX
  • A meaningful role shaping the future of ad-tech infrastructure in Vietnam and across APAC

Apply for this Position

This job was posted via the CloudX careers portal. Your application will be handled directly by their hiring team.
Please mention BigRemoteJob when applying!

  • Help build ad infrastructure for the intelligence era

    We're a small, senior team building an AI-native supply-side platform for mobile publishers. Come own real surface area from day one.

    Website: https://www.cloudx.ai/

    HQ Location: San Francisco & New York, US

    Established: 2025

    Company Size: 11-50

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